Privacy Policy

Effective Date: August 17, 2026

QEQGO respects your privacy and is committed to protecting the personal information you provide while using our website and services.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

Name
Email address
Phone number
Billing and shipping address
Order and transaction details
Information you provide when contacting customer support

2. How We Use Your Information

We may use the information collected to:

Process and deliver your orders
Confirm and manage purchases
Process returns, refunds, and exchanges
Respond to customer enquiries
Provide order updates and important service communications
Improve our website, products, and customer experience
Prevent fraudulent or unauthorized transactions

3. Payment Information

Payments may be processed through third-party payment providers. QEQGO does not intentionally store complete credit/debit card details or banking credentials on its own servers. Payment information is handled according to the privacy and security practices of the relevant payment provider.

4. Sharing of Information

QEQGO does not sell or rent your personal information.

We may share necessary information with trusted third-party service providers, such as payment processors, logistics and courier companies, technology providers, or other service providers, only when required to operate our business and fulfil your order.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and provide a better browsing experience.

You may adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Websites

Our website may contain links to third-party websites or services. QEQGO is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.